Refund & Cancellation Policy

Last Updated: July 09, 2026

1. Subscriptions Cancellation

Cancel AnytimeYou can cancel your premium VahanGPS subscription at any time. To cancel, navigate to your Billing Console on our website or inside the mobile app settings. When you cancel your subscription, the tracking and history features will remain active until the end of your current billing cycle (month/year), and no further automatic renewals will occur.

2. Refund Guidelines

We stand behind the quality of our vehicle tracking service, but we understand that circumstances change.

7-Day Money-Back Guarantee: If you are unsatisfied with our tracking services, you can request a full refund within **7 days** of your first subscription purchase. To claim this refund, email us at info.vahangps@gmail.com.
Post 7-Day Window: All recurring charges after the initial 7-day window are non-refundable. We do not offer refunds or credits for partially used billing periods or unused hardware months.
Failed Tracker Compatibility: If our application is unable to pair with your specific hardware tracker, and you contact our support desk within the first 7 days, we will issue a full refund immediately.

3. Processing Approved Refunds

Once your refund request is verified and approved by our support team, the credit will be issued back to your original payment method (Credit Card, UPI, Netbanking).

Please allow **5 to 7 business days** for the transaction to reflect in your banking account, depending on your bank's internal processing timelines.

4. Questions & Support Requests

For any refund requests or billing questions, please feel free to reach out to:

VahanGPS Billing SupportEmail: info.vahangps@gmail.comSupport Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)